At Aquion,
we believe that access to clean water is a basic human right. That's why we've developed a state-of-the-art water filtering system that removes impurities and contaminants, delivering pure, refreshing water to households and businesses alike.
Aquion PRIMUS Pro

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Let customers speak for us
What experts are saying:

Entrepreneur, personal trainer and lifestyle coach
Markus Bartolic
"Drinking is a crucial factor when it comes physical and mental well-being. With Aquion I have found a reliable partner to provide customers and myself with the best possible water.”

Naturopath, Physiotherapist
Marco Heil
“I attach great importance to “good” water, which neutralizes and flushes out acids and provides antioxidants. Aquion ActiveWater does exactly this for me.”
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FAQ
Where can I track my order?
You can track your order on the Order Tracking page. Please wait 1-2 business days for the tracking number to be updated once your order has shipped.
Do you ship to my country?
We ship to all countries in the europian union.
Which payment methods are accepted here?
We accept Sofortüberweisung, Klarna, Visa, MasterCard, American Express, debit and credit cards, PayPal, Amazon Pay, Apple Pay, and Google Pay.
Do I have a warranty on my purchased product?
The manufacturer naturally follows the usual legal guarantee and warranty for the products ordered. So if you have any difficulties with your product, you can always contact us. We are happy to help you.
What is a Buyer Protection?
A Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
My product was delivered defective, what should I do now?
It is a pity that the product was delivered defective. Unfortunately, this can happen sometimes.
Please send us photos of the defective product or a video, as well as the sender's sticker on the package, then we can contact the manufacturer immediately to find a solution for you.
If a new delivery or repair is not possible, we will of course refund you the purchase price.
I don't like the product, what should I do now?
I don't like the product, what should I do now?
We hope that you absolutely love and enjoy your new products from us! Please note that if your item has a manufacturing defect in materials or workmanship, we must be notified within 48 hours of receiving your item for a full refund or replacement.
If for any reason you are not completely satisfied with the products you have bought from us, you are welcome to return them to be eligible for a return, the goods must be unopened, unused, undamaged and provided with proof of purchase.
The returned goods must also be in the same condition as they were when they were delivered, including the original packaging. Please note that customers are responsible for shipping costs for returned items. Customers are advised to obtain proof of postage when returning goods as we cannot be held responsible for lost packages.
For returns, please send an email using the contact form with the subject "Returns" and state your order number, your name, and the reason for the return. Please do not return your purchase - we will give you instructions on where to send the return. As soon as a return has been received and checked, you will receive a confirmation email informing you of the status of your refund.
If the refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method shortly thereafter.
We monitor return activities for abuse and reserve the right to limit returns or exchanges.
Customers can return goods as soon as we have been notified, and the return is made within 14 days of the date of receipt. Unfortunately, if 30 days have passed since the date you received it, we cannot offer you a refund.
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